We are a Class A Residential Building Contractor, specializing in remodeling Kitchens & Bathrooms!
We are Licensed & Insured and have an extensive experience in kitchen, bathroom & basement remodeling. We are known for high-quality work, efficiency, fair pricing, flexibility, customer satisfaction, guaranteed cost upfront and most importantly our Integrity.
Our mission is to offer a simple and honest process for the homeowner. By explaining options and their benefits or implications and offering expert advice, we ensure the homeowners are actively involved in the remodeling process and are able to make informed decisions. Our goal is to provide you with the best quality & design options that suit both your taste and budget.
By considering both financial constraints and your individual preferences, we ensure that the final result aligns with your vision while being financially feasible.
We have a customer-centric approach, focusing on satisfaction through tailored solutions that suit your home remodeling Goals, Budget & Time Frame. By emphasis on transparency, quality, informed decision-making, and personalized designs we commit to not only meet but exceed customer expectations leading to long-term client relationships.
We serve Northern Virginia because it's our home, not just our place of business!
Transparency & No Change Order Policy:
We provide clear and detailed information about the scope of work and the charges associated with it. This transparency is crucial for clients as it ensures we have a comprehensive understanding of the work that will be done and the costs involved.
Furthermore, we assert a "No change order initiated by us" policy. A change order typically refers to any modifications made to the original project plan after the work has started. By stating that we do not initiate change orders, we assure clients that the agreed-upon scope of work and related charges will remain consistent throughout the project. This policy provides clients with peace of mind, knowing that unexpected changes and additional costs will not be introduced by us without prior discussion and agreement. Our price is guaranteed!
No Markup on Materials & Builder Discounts:
In the construction and remodeling industry, it is common for contractors to add a markup to the cost of materials, which contributes to their profit. We do not believe in this and have chosen not to mark up materials, by offering our clients a direct and transparent pricing model. We even go one step further by allowing our clients to purchase materials using our builder discount. This means that our clients can benefit from the discounts and deals typically available to builders only, resulting in cost savings on materials. By facilitating this, we help our clients manage their project costs efficiently.
Dedicated Project Manager & 1 Point of Contact:
We have one dedicated project manager to oversee each project who visits the job site daily, ensuring consistent supervision. Having a single point of contact streamlines communication for our clients. This means that our clients do not have to deal with multiple individuals but can rely on one person who is familiar with the project's progress. This streamlined communication enhances efficiency and ensures that any concerns or updates are addressed promptly.
Continuous Work from Start to Completion:
We commit to working on the project every day, from its initiation to completion. This is in contrast to common industry practices where contractors may shift staff and crew between different jobs to optimize labor and save costs. While this shifting strategy might benefit the contractor, it often leads to longer job durations for homeowners. By maintaining a consistent workforce dedicated to a single project, we ensure a more efficient and timely completion of the job. Homeowners can expect a continuous and steady pace of work, minimizing disruptions and inconveniences.
Guidance & Support throughout the Process:
In addition to project management, we offer additional support to our clients. We connect our clients with our designers and vendors and provide guidance throughout the entire process. This support is invaluable, especially in the construction and remodeling industry, where there are numerous decisions to be made regarding designs, materials, and layouts. By offering expert advice, we help our clients navigate these choices, saving them time and effort. Clients do not have to figure out everything themselves, reducing the potential for confusion and ensuring that the final result aligns with their vision.
By providing consistent supervision, connecting our clients with experts, and offering continuous work on the project, we aim to minimize the burden on homeowners. This not only saves time but also reduces the stress and headaches often associated with home remodeling or construction projects. Our clients can have confidence in the process, knowing that they have a reliable partner guiding them from start to finish.
Google review by Matthew R.
1. You & Ben from Start to Finish:
One point of contact, highest level of customer service!
2. No Change Orders from us:
No surprises in total cost, our price is guaranteed!
3. Access to our Builder Discounts:
Use our Builder Discounts at various vendors & spend less for high quality finishes!
4. Assistance by Design Pro's & Top Vendors:
Guidance throughout material selection & access to the latest market trends!
Our process is designed to simplify Home Remodeling for you!
It ensures clear & transparent communication, allowing us to present you with tailored solutions that suit your home remodeling Goals, Budget & Time-Frame!
Here is a step-by-step of how it works:
Initiate the process by requesting a free estimate on our website and providing necessary information for us to reach out. Expect a response within 24 hours, during which we will schedule a Home Visit appointment at your convenience. If our initial options don’t align with your schedule, feel free to propose a suitable date and time. We'll make every effort to accommodate your preference.
The purpose of the Home Visit is to meet each other in person and establish mutual understanding. During this meeting, which typically lasts 30-60 minutes based on the project's scale, we delve into your plans, preferences, timeline, and budget. Detailed measurements are taken at this stage to ensure accuracy.
Within one week of the Home Visit, we'll send you a comprehensive written proposal detailing the scope of work and associated costs. Your timely feedback is crucial to facilitate prompt adjustments according to your requirements.
Upon reviewing our proposal, you have the flexibility to modify the scope of work. We engage in close communication to fine-tune the details of the proposal together. In case the total cost of our initial proposal exceeds your budget, we would consult with you and propose new tailored solutions to reduce the cost and meet your needs.
Once an agreement is reached, we prepare the final contract outlining the complete scope of work, costs, and agreed-upon timeframe. We'll arrange a visit for both parties to sign the contract, providing you with a copy for your records.
You will meet with our Design professionals at our vendors who will fully assist you with your material selection to reflect your aspirations and bring your vision to life.
Ben is with you every step of the way with expertise guidance and regular status updates, from start until completion!
McLean, Vienna, Herndon, Reston, Falls Church, Oakton, Fairfax, Centreville, Chantilly, Arlington, Alexandria, Ashburn, Sterling, Annandale
Our team of professionals will ensure that your new kitchen & bathroom are installed with precision and care. We take pride in our work and guarantee your satisfaction!
VA License #2705165044
Class A - Classification RBC
7911 Westpark Drive
McLean, VA 22102
Phone: 703-400-4868
Email: info@CallBens.com
Monday-Saturday
10 am - 7 pm
Sunday Closed
Evening Hours by Appointment